These Terms of Service ("Terms") govern your access to and use of the website and services provided by theSnugglePrints ("we", "us", "our"). By using our website or placing an order, you agree to be bound by these Terms.
1. Services
We provide AI-generated pet portrait posters and canvas prints. You upload a photo of your pet, we generate a custom minimalist poster, and upon your approval and payment, we print and ship the product to the address you provide.
2. User Accounts & Eligibility
You must be at least 18 years of age to place an order. By using our service, you represent that the information you provide is accurate and that you have the right to upload any images you submit.
3. Orders & Payment
- All prices are listed in Indian Rupees (₹) and include applicable taxes unless noted.
- Orders are accepted only after successful payment via Razorpay.
- We reserve the right to refuse or cancel any order at our sole discretion (e.g., suspected fraud, payment failure, or inappropriate content).
- You will receive an order confirmation email with a reference number (e.g., PET-YYYYMMDD-XXXXXX).
4. Intellectual Property
You retain full ownership of the original photos you upload. By uploading, you grant us a non-exclusive, royalty-free licence to use your image solely to generate, print, and deliver your custom art. The final artwork we generate is licensed to you for personal, non- commercial use. All trademarks, logos, and website content are owned by theSnugglePrints.
5. Acceptable Use
You agree NOT to:
- Upload images you do not own or have rights to
- Upload images containing minors in an inappropriate context, nudity, violence, or hate content
- Use our service for any unlawful or fraudulent purpose
- Attempt to reverse-engineer, scrape, or overload our systems
6. AI-Generated Content
Our AI produces original illustrations based on your uploaded reference. While we aim for strong likeness, AI output is probabilistic — minor variations from the reference are normal and expected. You will always preview the generated artwork before payment, and may regenerate it as part of the same session if not satisfied. Once payment is made, the chosen artwork is considered approved for print.
7. Shipping & Delivery
Please review our Shipping Policy for timelines and coverage.
8. Refunds & Cancellation
Please review our Refund & Cancellation Policy for full details.
9. Limitation of Liability
To the maximum extent permitted by law, our liability for any claim arising from your use of the service is limited to the amount you paid for the relevant order. We are not liable for indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify and hold us harmless from any claim arising from your breach of these Terms or your misuse of the service (including uploading content you don't own).
11. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Bangalore, India.
12. Changes to Terms
We may revise these Terms at any time by posting the updated version on this page. Your continued use of the service constitutes acceptance of the revised Terms.
13. Contact
Questions? Email contact@thesnuggleprints.com.